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FAQ

Anytime that you are considering the purchase of a product or service, you will need to get all of your questions answered. If you have questions about what we have to offer here at Special Databases, then you will find many answers below. The questions and answers below are the common inquiries that we get. When we have more common questions asked, we will update the list to provide you with those answers. Often, you will find all of the answers you need right here. In addition, these answers will help you better understand all about Special Databases and how we can help you. Here are some of the most frequently asked questions along with thorough and helpful answers:

Q: Do you keep the business data listings that you provide up to date? Can you tell me the last time you updated all of your lists?

A: We constantly update our business data listings and we are proud to state that our lists and databases are as up to date as possible. It is an ongoing process that we continue with. Our lists were last updated this year.

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Q: When I place and order and that order is processed, how will I receive my lists? Will they be given to me in a special format, like a CD or DVD?

A: We work hard to provide you with quickest access to your order as possible. This is why Special Databases will provide you with a direct download option just seconds after you have placed your order. Why should you have to wait days for a DVD in the mail? We do not think that you should. That is why we make downloading your lists quick and simple.

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Q: When I place an order with you, what kind of methods can I use for payments? If you accept credit cards, will they be processed through a secure method when I choose to order business lists?

A: We take your security very seriously and we know that everyone needs different options for payment. This is why we are able to accept credit cards in a secure online format. In addition, we can accept Paypal payments, fax and phone orders, bank transfers and check or money order via the mail. When you would like to make use of a credit card to pay for business and data listings, then you will be glad to know that we make use of SSL (secured 3D verified socket layers) to guarantee that your Visa or MasterCard payments are completely safe and secure.

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Q: If I choose to order more than one list product, do you offer any types of specials or discounts that will make my combined order more affordable?

A: If you intend to order more than one product or list, then we will be glad to provide you with discounts on your order. To be sure that you get the best prices and discounts when you would like to order multiple products, be sure to contact us. You may email us at sales@specialdatabases.com with details on the lists or products that you would like to purchase. We will get back to you as soon as possible so that you do not have to wait on your list order.

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Q: I am interested in your email lists, but I would like something customized. Do you offer such custom email lists or business lists that I could choose to order?

A: We do offer custom lists that can be created for our clients based on need and request. If you are interested in such a custom email or business list, then we will be glad to work with you. Please feel free to email us at sales@specialdatabases.com with details on what you would like from a custom email list. We will get back to you as soon as possible so that we can discuss your custom order.